Welcome to Glowry. By accessing or using shop.glowry.org (the "Site") and by placing an order with us, you agree to the following Terms of Service. Please read them carefully.
1. Website Usage
You may use this Site for lawful, personal, non-commercial purposes only. You agree not to misuse the Site, attempt to gain unauthorized access, or interfere with its operation.
2. Orders
- Placing an order is an offer to purchase; the order is confirmed once we accept it and dispatch the product.
- We reserve the right to cancel or refuse any order (for example: pricing errors, suspected fraud, or out-of-stock items). Any amount charged will be refunded in full.
3. Pricing
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices, offers, and product availability may change without notice. In the rare case of a pricing error, we reserve the right to cancel the order and issue a full refund.
4. Payments
We accept payments through Shopify Checkout, Razorpay, UPI, Netbanking, major credit/debit cards, and Cash on Delivery (where available). Payments are processed by secure PCI-compliant providers; we do not store your full card details.
5. Shipping
Please refer to our Shipping Policy for processing times, delivery estimates, tracking, and shipping charges.
6. Returns & Replacements
Our 7-day easy replacement terms are described in our Refund & Replacement Policy.
7. Intellectual Property
All content on this Site — including the Glowry name, logo, product designs, images, videos, and text — is the property of Glowry or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, copy, or use any content without our prior written consent.
8. User Content
Reviews, feedback, and other content you submit must be truthful and lawful. By submitting content, you grant Glowry a non-exclusive, royalty-free license to use it for marketing and product improvement.
9. Limitation of Liability
To the maximum extent permitted by law, Glowry's total liability for any claim arising from your use of the Site or a product purchase is limited to the amount you paid for the product in question. We are not liable for indirect, incidental, or consequential damages.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India, at our registered place of business.
11. Changes
We may update these Terms from time to time. Updates take effect once posted on this page. Continued use of the Site after any change constitutes acceptance of the updated Terms.
12. Contact
Glowry · Email: support@glowry.org · WhatsApp: +91 70736 44184