We ship all orders from our warehouse in India and offer free shipping across India.
1. Processing Time
Orders are processed and dispatched within 1 business day of order confirmation (Monday–Saturday, excluding public holidays).
2. Delivery Time
- Metros & Tier-1 cities: usually 5–7 business days after dispatch.
- Other cities and towns: typically 5–7 business days, occasionally 1–2 extra days.
- Remote or hard-to-reach locations may take slightly longer.
Delivery timelines may occasionally be affected by logistics partner delays, weather conditions, or public holidays.
3. Tracking Your Order
Once your order is dispatched, we'll email and/or SMS you the tracking link and courier details. You can also reach out to us on WhatsApp at +91 70736 44184 for real-time updates.
4. Shipping Charges
Shipping is free across India on all orders. No hidden charges at checkout.
5. Failed / Undelivered Orders
Please ensure your shipping address and phone number are correct. If a shipment returns undelivered due to incorrect address or unavailability, we'll contact you to arrange a re-attempt. Re-shipping charges for repeat failures may apply.
6. Damaged in Transit
If your package arrives visibly damaged, please refuse the delivery or record an unboxing video and email support@glowry.org within 24 hours. See our Refund & Replacement Policy for details.
7. Contact
For any shipping questions, email support@glowry.org or WhatsApp +91 70736 44184.